OpenAI has introduced ChatGPT Health, a specialized section for health consultations.
This initiative was developed with the input of "hundreds of doctors" in response to significant audience interest: according to the company, over 230 million people weekly inquire about their health with the chatbot.
The new feature operates in a secure environment. Conversations in ChatGPT Health are separated from standard dialogues, protected by special encryption, and do not mix with the main model's memory. This ensures that medical data does not influence the context of regular chats.
Interactions occur in a familiar chat format, but the model takes into account connected information. Users can ask questions like "How is my cholesterol changing?" or "Summarize my latest test results," upload files and photos, and use voice mode.
The section also allows users to set custom instructions, such as prioritizing certain questions or excluding unwanted topics.
ChatGPT does not diagnose or prescribe treatment. The AI's role is to help users interpret information, analyze metrics from apps like Apple Health or MyFitnessPal, and prepare for doctor visits.
To access the most sensitive data—electronic medical records—OpenAI has partnered with the b.well platform, which complies with industry standards of HIPAA. All connections occur only with user consent, which can be revoked at any time.
The development of ChatGPT Health involved collaboration with the medical community. Over 260 doctors from 60 countries participated in its creation and evaluation over two years.
For quality control, OpenAI has established the HealthBench system. It evaluates AI responses not on abstract accuracy but on clinical criteria: safety, clarity, appropriateness of recommendations to consult a specialist, and context consideration.
In the coming weeks, access to this section will be opened to all users of the web version and iOS. As of this writing, the service is operating in a testing phase for a limited group in the U.S.
As a reminder, at the end of December, OpenAI added personalized settings for ChatGPT and launched an app store within the chatbot.