FinanceShareShare this articleCopy linkX (Twitter)LinkedInFacebookEmailNetomi CEO predicts $5 trillion AI market will elevate stablecoin demand

Puneet Mehta, CEO of Netomi, claims that the rapid growth of AI enterprise software will significantly increase the demand for stablecoins and blockchain.

By Olivier Acuna|Edited by Jamie CrawleyUpdated Jun 10, 2026, 4:18 p.m. Published Jun 10, 2026, 4:17 p.m. 2 min readMake preferred on Puneet Mehta, founder and CEO of Netomi, believes that the AI Agent sector for enterprises will greatly boost stablecoin demand. (Puneet Mehta/Netomi)

Key Insights:

  • Puneet Mehta forecasts that the customer experience sector will grow from approximately $500 billion today to $5 trillion by 2030 as AI becomes increasingly integrated into sales and upselling processes.
  • He contends that AI and cryptocurrency are interdependent, asserting that autonomous AI agents will require 24/7 blockchain payment systems and stablecoins rather than relying on conventional banking for real-time transactions.
  • Mehta's company, which recently secured $110 million in a Series C funding round led by Accenture Ventures and Adobe Ventures, believes that the advancements in AI and cryptocurrency should be seen as synergistic rather than competitive.

According to Puneet Mehta, the customer experience market is projected to reach $5 trillion by 2030, a growth that he believes will drive the demand for stablecoins and blockchain payment systems instead of detracting from the crypto market.

Currently, companies are spending about $500 billion annually on customer experience initiatives. As AI expands from customer support to encompass sales and conversion processes, Mehta anticipates a tenfold increase in market potential by 2030.

“Customer experience today operates in silos,” Mehta remarked. “This layer of technology and personnel doesn't interact autonomously with every system and process within the company. Once that changes, it will unlock a much larger category.”

Mehta, whose firm recently raised $110 million in a Series C funding round with support from Accenture Ventures and Adobe Ventures, emphasizes that the growth of AI and cryptocurrency should be perceived as complementary trends rather than opposing forces.

“The notion that AI is merely diverting capital from crypto is a fundamental misinterpretation of the trajectory of technology,” Mehta stated, who has previously held engineering and data science roles at IBM, JPMorgan, Citi, and Merrill Lynch. “We are not engaged in a zero-sum competition for venture capital.”

Mehta's perspective that AI agents will necessitate faster financial infrastructure aligns with the increasing consensus among crypto leaders that autonomous software could significantly enhance stablecoin usage.

Stablecoins are entering a new adoption phase, as major corporations utilize them for cross-border financial transactions while AI agents leverage blockchain for automated payments, as recently highlighted by executives at Bridge and Deus X Capital during Consensus 2026. In April, Chainalysis projected that stablecoins are on track to become a foundational element of global finance, with transaction volumes expected to reach $719 trillion by 2035.

AI Facilitating Cryptocurrency

Mehta asserts that the future of enterprise software will depend on autonomous AI agents capable of managing more complex business operations, including financial transactions.

“AI agents are transferring funds and assets more rapidly than traditional businesses can manage,” he noted. “An autonomous agent cannot depend on outdated banking systems that require days for transaction settlements through manual processes.”

Mehta argues that fully automated software systems need two essential elements: AI capable of making decisions and blockchain infrastructure that enables instant money transfers.

“For true end-to-end automation, these software systems require constantly available financial rails that function 24/7,” he added.

This demand could lead to increased interest in stablecoins and blockchain settlement systems that operate continuously. Stablecoin issuers and crypto payment companies are increasingly marketing their offerings as solutions for immediate settlement and international transactions.

Nonetheless, many enterprise software firms continue to depend on traditional payment processors and banking systems, leaving uncertainty regarding how swiftly blockchain-based settlement solutions will integrate into AI-driven commerce.

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