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Bitget CEO Confirms $352 Million Hack via Spoofed Transfers

Bitget faced a $351.6 million loss from a cyberattack exploiting wallet vulnerabilities, but private keys remain secure, CEO Gracy Chen confirmed.

Mercation Admin
September 25, 2026 1 min read
Bitget CEO Confirms $352 Million Hack via Spoofed Transfers

Bitget's CEO Gracy Chen confirmed that the cryptocurrency exchange suffered a loss of $351.6 million due to a cyberattack that exploited vulnerabilities in its wallet system. The attackers were able to spoof transaction data, executing unauthorized transfers without compromising the exchange's private keys, which remain secure.

Chen detailed that the breach involved a critical backend component of the wallet infrastructure, allowing hackers to create fraudulent transaction requests that bypassed standard authorization. "The attacker compromised a critical backend system within our wallet infrastructure and triggered our authorization process to move funds out," she noted on X. The assurance that private key compromise was not involved is crucial, as such breaches typically lead to significant financial losses.

In cryptocurrency wallets, a public key is shared for receiving funds, while a private key is kept secret for authorizing transactions. If a hacker gains access to the private key, they can freely initiate transfers. Chen compared the breach to submitting forged withdrawal slips at a bank, emphasizing that the vault's keys remained secure throughout the incident.

Following the unauthorized transactions, Bitget has suspended withdrawals as a precaution while conducting a thorough security review. The exchange's cold wallets, which are offline and secure, have not been affected, and the User Protection Fund, valued at over $464 million, will cover the loss. Chen reassured users that their funds are safe, and account balances remain intact.

Incident Overview

The breach was detected on September 24 at 18:31 UTC when Bitget's systems recognized unauthorized transfers from certain hot wallets, which are used for quick transactions. Chen indicated that warm wallets, serving as intermediaries between hot and cold storage, were also impacted. Although trading and deposits continue, the timeline for resuming withdrawals is unclear as multiple technical teams work on enhancing security measures.